Frequently Asked Questions
Safety, evidence, privacy, and product boundaries in plain language.
What is MyZenCheck?
An AI-assisted TCM wellness screening and education tool that describes visible characteristics in a submitted tongue photo.
Is it a medical diagnosis?
No. MyZenCheck is not a medical device and does not diagnose, treat, cure, or prevent disease.
How accurate is it?
MyZenCheck has not published an independently reviewed clinical-validation protocol or sufficient public data to support a diagnostic-accuracy claim.
Can a tongue photo reveal organ function or a disease?
No. A photo cannot establish organ function, infection, inflammation, nutrient status, circulation, or the cause of a symptom.
Does MyZenCheck recommend herbs or treatment?
The tool may explain traditional TCM context, but it must not be used to select an herb, supplement, medicine, or therapy. Products can interact with medication and may be unsafe in pregnancy or health conditions.
What happens to my photo?
A submitted photo is sent over HTTPS, uploaded to Azure Blob Storage, and passed to Azure-hosted analysis services. The API attempts to delete that blob automatically when the analysis request finishes, including failed analyses; cleanup failures are logged, so no absolute deletion guarantee is made. Result history is stored in the browser.
Is server-side image deletion automatic?
The API requests deletion of the submitted Azure blob when the analysis request finishes, including after errors. Failures are logged, so MyZenCheck describes this as best-effort cleanup rather than guaranteeing permanent deletion.
What languages are available?
Localized editorial content is available in 12 languages. The live screening experience currently supports English, Spanish, Chinese (Simplified).
Can children use it?
The service should not be used to assess a child. A parent or guardian should take pediatric health concerns to an appropriately qualified professional.
When should I seek care?
Seek urgent help for trouble breathing or swallowing, sudden tongue swelling, blue discoloration, uncontrolled bleeding, severe dehydration, or other emergency symptoms. Persistent pain, ulcers, lumps, patches, or unexplained changes should be assessed by a dentist or clinician.
Who reviews the content?
MyZenCheck owns editorial accountability. Gabriela Sikorová contributes TCM educational context. No verified independent medical advisory board is currently published, and pages are not labeled medically reviewed without an appropriate named reviewer.